Independent agency. Se habla espanol (801) 531-2060
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Meet your agency

Real, licensed people — here for your family for life

We are an independent, people-first insurance & financial services agency. When you call, you reach a licensed advisor — not a script and not a sales floor.

The American Insurance & Financial Services team
The American Insurance team
Our story

Insurance should be personal

American Insurance & Financial Services was built on the belief that insurance should be personal. Too many people feel like they’re just another policy number.

We created this agency to give families access to real advisors who take the time to educate, compare options, and build long-term relationships — not to move product. That’s still how we work today: explain first, recommend second, and stay with you long after the policy is signed.

IndependentMultiple trusted insurance companies — never captive to one.
Licensed advisorsReal people who answer the phone, not a call center.
BilingualFull service in English and Spanish — se habla español.
Full-serviceInsurance and financial planning under one roof.
Meet the team

The people behind your coverage

Real, licensed advisors who pick up the phone — and stay with you long after the policy is signed.

Raiza Spencer

Raiza Spencer

Co-Founder & Managing Partner

I’m the Co-Founder and Managing Partner of Join America, committed to helping individuals, families, and business owners protect what matters most through personalized insurance and financial solutions. With extensive experience in health insurance, Medicare, life insurance, retirement planning, and wealth protection, I believe every client deserves honest guidance, education, and a plan tailored to their unique goals. Originally from Colombia and now proudly serving communities across the country, I’m passionate about making insurance easy to understand. As a bilingual advisor, I take pride in building lasting relationships based on trust, compassion, and integrity.

Daniela Iraheta

Daniela Iraheta

Chief Operating Officer

I’ve been part of the insurance industry since 2016. Working closely with both our team and the families we serve has given me a deep understanding of what it takes to create a positive client experience and support agents in doing their best work. I’m passionate about improving processes, building strong teams, and fostering a culture of integrity, collaboration, and continuous growth — helping create an environment where our team can thrive while making a meaningful difference for our clients.

Janalyn Lievano

Janalyn Lievano

Finance & Compliance

I’ve been part of the insurance industry since 2002, serving in a variety of roles as both a licensed insurance agent and a member of management. Those experiences gave me a well-rounded understanding of our clients’ needs and what it takes to build a successful agency. In my current role, I help manage our financial operations and compliance processes, ensuring our agency continues to grow while maintaining the highest standards of integrity and professionalism. I love being part of an organization that values integrity, teamwork, and outstanding customer service.

Karla Lievano

Karla Lievano

Licensed Agent & Compliance Specialist

I started in the insurance industry in 2022 as an assistant, and over the years I’ve grown into several roles. Today, I’m a licensed insurance agent, Compliance Specialist, and part of our Agent Operations team. I enjoy helping people understand their options so they can make informed decisions about their coverage. One of my favorite parts of this career is that every day is different — I get to keep learning, solve problems, and serve our clients well. My goal is simple: to make insurance easier to understand and to be someone people can count on.

An American Insurance advisor meeting with a client
Who we are

A local agency that picks up the phone

American Insurance & Financial Services is an independent agency built on a simple idea: people deserve a real advisor, not a call center.

We’re an independent, licensed agency, and we shop multiple trusted insurance companies so you get the right coverage at the right price — never a one-size-fits-all policy. Because we’re independent, we answer to you, not to any single insurance company.

  • Independent — we compare multiple trusted insurance companies.
  • Licensed & independent.
  • Bilingual advisors — se habla español.
  • Free, no-obligation quotes — always.
What we stand for

Our values

People First

We listen, understand, and tailor solutions around your goals and long-term needs.

Integrity Always

Honest guidance and transparency so you make informed decisions with confidence.

Focused On Your Future

From protection today to retirement and wealth planning, strategies built for stability.

Bilingual & Local

Se habla espanol. Independent & licensed.

Education First

We believe informed clients make better decisions. That’s why we explain your options clearly before recommending any solution.

Licensed & Independent Trusted Companies 100% Free, No-Obligation Se Habla Espanol
A family American Insurance serves
How we work

Independent means we work for you

Captive agents can only offer one company’s products. We’re independent — so we put your needs first.

We compare carriers side by side to find coverage that actually fits your life and budget, then stay with you long after the policy is signed — reviewing your coverage as life changes, answering questions, and advocating for you at claim time.

  • We shop the market for you, not for one carrier.
  • Plain-language guidance — no jargon, no pressure.
  • A real, licensed person on your side.
  • Ongoing reviews as your needs change.
Why it matters

Independent vs. captive

The difference shows up in the options you’re offered — and who your agent actually answers to.

Independent agency (us)

You get choices

  • Multiple insurance companies compared
  • Personalized recommendations for your situation
  • Ongoing service as your life changes
  • One trusted advisor who knows your history
  • We can re-shop your policy if rates change
Captive agency

One company’s products

  • —Products from a single insurance company
  • —Limited options if your needs don’t fit
  • —Agent answers to the company first
  • —Switching means starting over elsewhere
  • —Rate increases are harder to shop

Ready for coverage that fits your life?

Get a free, no-obligation quote in minutes — or talk to a licensed advisor today.

Schedule A Call With A Licensed Advisor

Pick a time that works for you — free, no obligation.

Raiza SpencerDaniela IrahetaJanalyn LievanoKarla Lievano
Advisors Available Now
You’ll speak with Raiza, Daniela, Janalyn or Karla — licensed advisors, not a call center.
  • Takes about 60 seconds
  • No obligation
  • Licensed advisor
  • We compare multiple companies

Prefer to talk now? Call (801) 531-2060.

Call Get My Free Quote